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Answers to your Questions

Common Questions

  • Are your wipes safe to use every day?

    Yes! This is why we focus so much on ensuring all the ingredients we use are natural and safe for your dog like Aloe Vera, Cucumber, Honeysuckle, and Coconut. We never use alcohol, parabens, or other harsh chemicals in our wipes. The Buddy Wipes formula has been crafted to maintain the pH balance of your dog’s skin to help combat rashes and hot spots. Our wipes are carefully formulated by US veterinarians to keep your dog clean and their tail wagging!

  • Are your wipes hypoallergenic?

    Yes, they are! Each and every one of our ingredients are specially selected by reputable veterinarians and chemists to provide the best feeling and safest experience for your dog. We only use high quality, skin-friendly, and organic ingredients like cucumber, aloe vera, and coconut. Every dog is unique so we recommend using our unscented wipes and testing it on a small area of skin to be super safe

  • What are the ingredients?

    Glad you asked! Check out our Ingredients Diagram, which details all the natural ingredients you can find in Buddy Wipes!

    Our ingredient diagram is here to help you understand how Buddy Wipes help take your dog’s hygiene game to the next level. It describes all of the finest ingredients nature has to offer.

  • Are your wipes durable?

    All of our wipes are woven with durability in mind, designed to withstand all the biggest cleaning challenges you will face from tough fur to sharp nails.

  • How many wipes are in a pack?

    Each of our packs include 100 ultra-durable, pre-soaked wipes.

  • How long does each pack last?

    Based on personal experience and feedback from our customers, it is safe to assume each pack will last approximately 2-4 weeks for one dog. If you have two dogs, cut that timeline in half, so be sure to stock up.

  • Can I use regular baby wipes for my dog, instead of Buddy Wipes?

    The pH level of human skin is highly different from dogs. So, the baby wipes mess up the balance and irritate your dog’s skin, causing rashes and attracting bacteria. Dogs also have a habit of licking their skin, which makes things worse by irritating their skin even more and ingesting the chemicals in the baby wipes, which are toxic for your dogs.


    The same reason you cannot use your own shampoo on your dog and the same reason you can’t give your own food to your dog, is the same reason you can’t use baby wipes on your dog.

  • Can I use your wipes to clean my dog’s ears or around their eyes?

    Buddy Wipes’ hypoallergenic wet wipes are designed for external use. The skin around your dogs’ ears and eyes are extremely sensitive, and therefore should be treated with extra care. If your dog has a history of sensitive skin, we recommend testing a small area of the skin to be absolutely sure!

  • Can I use your wipes to clean my dog’s bum?

    Our wipes are perfectly suited to be used to clean your dog’s bum, however, if your dog has a history of sensitive skin, we recommend testing a small area of the skin to be absolutely sure!

  • Where are your wipes from?

    All of our wipes are proudly formulated by US veterinarians and distributed by Americans for Americans in the USA.

  • Are your wipes compostable?

    Yes! Our wipes are certified compostable. Please check with your local municipality for compost availability.

Product Questions

  • Are your wipes safe to use every day?

    Yes! This is why we focus so much on ensuring all the ingredients we use are natural and safe for your dog like Aloe Vera, Cucumber, Honeysuckle, and Coconut. We never use alcohol, parabens, or other harsh chemicals in our wipes. The Buddy Wipes formula has been crafted to maintain the pH balance of your dog’s skin to help combat rashes and hot spots. Our wipes are carefully formulated by US veterinarians to keep your dog clean and their tail wagging!

  • Are your wipes durable?

    All of our wipes are woven with durability in mind, designed to withstand all the biggest cleaning challenges you will face from tough fur to sharp nails

  • Can I use your wipes to clean my dog’s ears or around their eyes?

    Buddy Wipes’ hypoallergenic wet wipes are designed for external use. The skin around your dogs’ ears and eyes are extremely sensitive, and therefore should be treated with extra care. If your dog has a history of sensitive skin, we recommend testing a small area of the skin to be absolutely sure!

  • Can I use your wipes to clean my dog’s bums?

    Our wipes are perfectly suited to be used to clean your dog’s bum, however, if your dog has a history of sensitive skin, we recommend testing a small area of the skin to be absolutely sure!

  • Can I use these wipes on my cat?

    Of course, you can! Although they are made specifically for dogs, they are gentle enough for use with your cat too. Just be sure to avoid the areas around the eyes and ears, since Buddy Wipes are for external use only. Every pet is different so just be sure to try our unscented wipes and test on a small area of the skin to be completely safe.

  • What is the benefit of cleaning my dog with Buddy Wipes?

    Buddy Wipes strives to maintain your dog’s hygiene and health. Buddy Wipes eliminate allergens, dander, and other lingering toxins that your dog’s fur will accumulate over time, sparing both them and you from the reactions and irritations that come from it. These wipes also ensure your dog always feels clean and most importantly, safe from infections!

  • Why don’t you offer wipes with fragrance?

    For the love of your dog, we recommend you stay away from covering your dog with strong fragrances and scents! Their noses are much more sensitive than ours and so using any sort of scent or fragrance in their products will bother them until the scent or fragrance completely goes away. The natural and pure ingredients used in Buddy Wipes helps to combat strong odors safely leaving behind a fresh scent. Our unscented wipes  ensure  your dog stays clean and has a scent you can both enjoy!

  • Are these effective on large dogs

    Our pet wet wipes are 25% larger than most wipes to accommodate dogs of all sizes.  You may need an extra wipe or two though, for extra-large dogs

  • How big are the wipes?

    Designed to beat even our closest competitors, the dimension for each extra-large wipe is 7 x 9 inches.

  • Are your wipes flushable?

    For the sake of your toilet, your city’s drainage pipes, and your own sanity, no! Our wipes are 100% compostable and can be disposed of in a composting facility.

  • How long until the Compostable Dog Wipes completely break down?

    Environmental concerns were  at the top of our checklist when engineering the wipe itself. We are happy to say that our biodegradable wipes have been tested to effectively break down in only 6 weeks, compared to plastic wipes that take over 100 years to decompose!

  • Are your wipes cruelty-free?

    Absolutely! Buddy Wipes are cruelty-free.

  • Where can I buy Buddy Wipes from?

    You can find Buddy Wipes exclusively on our website and are NOT available through third party sellers!

  • Are your wipes convenient for travel?

    Our wipe bags are built with ergonomically designed packaging and resealable lids to ensure you always have access to your Buddy Wipes on the go, whether it be a vacation getaway, trip in the car, or a walk in the park.

  • My dog just had surgery and is unable to be bathed normally. Can this help?

    Buddy Wipes could do wonders for your dog. As dog owners ourselves, we understand the struggles (and odors) that come with supporting your dog post-surgery. That is why we strive to make Buddy Wipes the ultimate bath replacement for your pooch, allowing you to keep your pet clean and fresh while they recover from the operation. Just be sure to keep the wipes from the surgery site and other sensitive areas as they are designed for external use only.

  • Are these effective for foster dogs?

    Definitely! Buddy Wipes are great for all dogs! We hold our wipes to the highest degree of both quality and safety so there should be no issue using it for general cleanliness

INGREDIENTS

  • Are your wipes hypoallergenic?

    Yes, they are! Each and every one of our ingredients are specially selected by reputable veterinarians and chemists to provide the best feeling and safest experience for your dog. We only use high quality, skin-friendly, and organic ingredients like cucumber, aloe vera, and coconut. Every dog is unique so we recommend using our unscented wipes and testing it on a small area of skin to be super safe.

  • What are the ingredients?

    Glad you asked! Check out our Ingredients Diagram, which details all the natural ingredients you can find in Buddy Wipes!

    Our ingredient diagram is here to help you understand how Buddy Wipes help take your dog’s hygiene game to the next level. It describes all of the finest ingredients nature has to offer.

  • Are your wipes compostable?

    Yes! Our wipes are certified compostable. Please check with your local municipality for compost availability

  • What are your wipes made of?

    Our wipes are made from 100% plant-based material which is a woven fiber. All of the ingredients are made from sustainable sources; in our case, it refers to the pulp, wood and fiber that give Buddy Wipes a premium & super-durable feel.

  • What is your packaging made from?

    We care about our environment and that is why our packaging is made from 100% recyclable materials.

  • Are your wipes vegan?

    Yes, they are! Buddy Wipes include only the finest plant-based, vegan, & cruelty-free ingredients just for your fur baby.

SHIPPING & RETURNS

  • If there are issues with my Buddy Wipes package, will it be replaced?

    No worries at all! We're so confident in our product that we offer a one-time 60-day replacement policy. If you have any issues with your wipes such as holes or damages to the product, send us a picture and we'll replace it for you. This is available to each customer once per order.

  • What do I do if I don’t like Buddy Wipes after I receive it?

    As part of our quality control policy Buddy Wipes sales are final and non-refundable. We generally do not offer returns or exchanges due to the nature of our product.

  • What do I do If My Buddy Wipes are missing

    Rest easy. If your Buddy Wipes package fails to reach you, we’ll send a replacement no questions asked.

Other

  • What is your mission?

    The Buddy Wipes mission is to change the world of your dog one wipe at a time and encourage pet parents to use safe pet products. Buddy Wipes is revolutionizing pet care by delivering natural and safe ingredients which are designed for all dogs! As dog owners ourselves, we would do anything to protect our furry bundles of joy. That’s why we aim to have the highest quality wipes which are biodegradable and safe for the environment!

Got more questions?